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Privacy Policy

Purpose of Privacy Policy

Pace is committed to protecting individual privacy and securing the personal information that you make available when you use the Pace RideShare website ("Website"). This Privacy Policy governs the use of the Website and describes the types of information that Pace collects and the manner in which Pace uses the information.

Acceptance of Privacy Policy

By using the Website, you accept its terms and conditions and agree to the use and disclosure of information and all other procedures as outlined in this Privacy Policy.

Information Collected, Stored, and Used

Personally identifiable information is any information that could be used to identify you individually. Non-personally identifiable information is information that does not personally identify you. Pace collects, stores, and uses your personally identifiable information and non-personally identifiable information submitted through the Website. Pace and the Website developers have access to your personally identifiable information and non-personally identifiable information and will not share or disclose your personally identifiable information unless you provide your prior written consent or unless otherwise required by law or permitted under this Privacy Policy.

Pace may use your personally identifiable information for the following purposes:

  • Verifying your identity and assisting you in the event you forget your password or login credentials for the Website.
  • Allowing you access to the Website and matching you with potential rideshare partners.
  • Providing you with information about the Website or other Pace services.
  • Investigating complaints.

You agree that Pace may disclose:

  • The following personally identifiable information to potential rideshare partners:
    • Your first name;
    • Your email address;
    • Your telephone number(s);
    • City of your commuting origin;
    • Complete address of your commuting destination; and
    • Travel times for which you are requesting a rideshare.
  • Aggregated data and other non-personally identifiable information to third parties.


Cookies are small text files created by the Website and stored in your browser. Cookies help identify you and keep track of your preferences. You may be able to block the creation of cookies; however, blocking cookies may affect your ability to effectively use the Website.


The Website may contain a link to other non-Pace websites. Pace will make every effort to notify you when you are leaving the Website; however, Pace is not responsible for the content, use, or privacy policies of non-Pace websites.

Children's Use

Children under the age of 18 are prohibited from using the Website.


Information on the Website is provided "as is," and Pace disclaims all warranties, both express and implied, including the implied warranty of fitness for a particular purpose. Pace does not warrant that the use of the Website will be uninterrupted or free of error or other defect, including viruses. Pace does not warrant and makes no representation as to the accuracy, completeness, or reliability of the Website or any information or materials found thereon.

Governing Law, Jurisdiction, and Venue

This Privacy Policy and your use of the Website shall be governed by and construed in accordance with the laws of the State of Illinois without regard to principles of conflicts of law. You agree to submit to the exclusive jurisdiction and venue of the state courts of Cook County, Illinois for any dispute arising out of or related to this Privacy Policy or your use of the Website.

Revision History

This Privacy Policy is in effect beginning August 19, 2019.

Changes to Privacy Policy

Pace may revise this Privacy Policy at any time without prior notice.

Account Management

After creating a Pace RideShare profile, you may delete it by selecting Delete My Profile or contacting or 847-5-WE-POOL.

Contact Pace

Questions regarding this Privacy Policy should be directed to or 847-5-WE-POOL.